FAQs For International Mail and Postal Services

Q:

What are the minimum and maximum pick-up quantities serviced by Innovative Mail Solutions?

A:

We develop an individualized solution for each specific customer. There are no minimum and maximum order sizes. Please email us to discuss your unique international mail needs and we will provide you with a quote and mail delivery plan that is personal to your needs. No order is too large or too small. Click here to view our USPS Rates Sheet.

Q:

What information do I need to call in a pick-up?

A:

Arrangements for pick-ups are very easy. Simply contact us and provide the following information to schedule your pick-up:

  • Your contact name
  • Your company name, phone and fax number
  • Pick up site address
  • Pick up site availability times (Opening to Closing window for pickup)
  • Billing Address
  • Number of pieces in mailing
  • Number of sacks, trays, boxes, or skids (as applicable)
  • Weight of entire mailing
  • Destination countries of mailing (as applicable)
  • Any other special information you would like to alert us to be aware of

Q:

How should the mail be packaged for pick-up by Innovative Mail Solutions?

A:

We accept mail in bags, trays, boxes and on skids. We also accept smaller mailings.Visit our useful links to learn more about how to prepare your mail for international shipping.
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